At the end of your wedding, we will come by and pick up all the rentals for your convenience.
Price is for 1 setup/location only. The price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.
We will deliver your product, set it up, and pick it up for FREE within a 20 mile distance from Fishers, Indiana, if your pickup is before 9pm. If you cannot determine if your event address qualifies for free delivery, give us your event address and we will be happy to let you know. If you location exceeds 20 miles, we charge $1/mile. Not to exceed 75 miles total.
Please be sure to check with your venue to confirm our rentals will fit in the desired place.
If you need any item moved from the ceremony, to the reception, or anywhere else. An additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit through doors. They have to be dissembled, which requires our movers and/or florist to stay onsite through the ceremony and move to the desired spot after it is over, set it up again, and/or for our florist to arrange the florals again. Some items that do not need to be taken apart are still not easily moveable, like our garden arch, floral pillars, flower wall, ect. These also require our own team to move them. This is due to insurance reasons, it will not cover anyone outside our team if it is damaged during a move.
If you are renting a floral chandelier, it is your responsibility to provide a ladder tall enough for us to hang it, and a place to hang it from. We can provide a ladder for an additional fee if desired. You must also confirm with the venue that our chandelier can be hung from the desired spot on the ceiling. If we arrive the day of the event and there is no where to physically hang it, we will not issue a refund.
We also try to work directly with your venue so you don’t have to be the go-between for set up, delivery, storage, and pickup. Therefore, we ask for the name, address, and phone number of your venue.
If anything changes just email us at: email@example.com.
We love our customers and our goal is to make this as easy and worry free as possible!
Thank you, and happy renting!