Price is for 1 setup/location only. The price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.
We will deliver your product, set it up, and pick it up for FREE within a 30 mile distance from Fishers, Indiana, if your order is over $300. If you cannot determine if your event address qualifies for free delivery, give us your event address and we will be happy to let you know. If you location exceeds 30 miles, we charge $1/mile after the 30 mile mark has been reached. Not to exceed 75 miles total.
Additionally, all orders must be over $300 to qualify for free delivery, setup, and pickup. The delivery cost for orders under $300 will be determined based off of location and whether or not it involves setup from our movers and/or florist. Please email us and we can give you a quote for this price based off these two factors.
Please be sure to check with your venue to confirm our rentals will fit in the desired place.
If you need any item moved from the ceremony, to the reception, or anywhere else. An additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit through doors. They have to be dissembled, which requires our movers and/or florist to stay onsite through the ceremony and move to the desired spot after it is over, set it up again, and/or for our florist to arrange the florals again. Some items that do not need to be taken apart are still not easily moveable, like our garden arch, floral pillars, flower wall, ect. These also require our own team to move them. This is due to insurance reasons, it will not cover anyone outside out team if it is damaged during a move.
If you are renting our floral chandelier, it is your responsibility to provide a ladder tall enough for us to hang it, and a place to hang it from. We can provide a ladder for an additional fee if desired. You must also confirm with the venue that our chandelier can be hung from the desired spot on the ceiling. If we arrive the day of the event and there is no where to physically hang it, we will not issue a refund.
You do not need to worry about missing the second payment and not receiving your rentals, your credit card on file will automatically be charged the day before your event.
We also try to work directly with your venue so you don’t have to be the go-between for set up, delivery, storage, and pickup. Therefore, we ask for the name, address, and phone number of your venue.
If anything changes just email us at: firstname.lastname@example.org.
We love our customers and our goal is to make this as easy and worry free as possible!
Thank you, and happy renting!